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Reviews

CUSTOMER FEEDBACK

Customer feedback from across Tom’s IT career

Scrabo Tech brings together the same straightforward, personal IT support Tom has provided to customers over many years. These reviews reflect real customer experiences from IT support delivered by Tom.

5.0 ★
15 customer reviews

Feedback includes customers such as Sheikh, a shop owner in the Algarve, Boom Studios and LPC Caravans, alongside reviews covering home technology, remote support, repairs, business systems, cost savings and ongoing business IT support.

Remote printer support
Sheikh, Shop Owner · Olhão, Algarve, Portugal
★★★★★
Tom helped me a lot in solving my printer problem. He is incredibly supportive, knowledgeable, and always ready to help. If you're facing any kind of technical issue with your computer, printer, or other devices, you can completely trust him. He provides excellent service and genuinely cares about helping his customers.
Remote support
Customer feedback for IT support previously provided by Tom.
Internet upgrade at Boom Studios
MarianneK-9
★★★★★
Brilliant service from Tom, quick & friendly. Tom was able to reduce our internet costs by £350 per year, great saving for our small social enterprise.
Boom Studios
Historic customer feedback for IT support previously provided by Tom.
Brilliant Service
WilliamS-483
★★★★★
Fantastic service from Tom! Left my laptop with him in an emergency as it had decided to stop working in the middle of completing a VAT return. Had it back to me in a couple of hours all back to normal. I would highly recommend him.
LPC Caravans
Historic customer feedback for IT support previously provided by Tom.
Printer repair
KirstyJ-142
★★★★★
Excellent service. Would highly recommend.
Historic customer feedback for IT support previously provided by Tom.
Fast Friendly Service
KerriS-35
★★★★★
Fast friendly service and good aftercare will definitely be using the company again.
Creative Commercial Interiors
Historic customer feedback for IT support previously provided by Tom.
Problem Solved
GaryM-365
★★★★★
Things don't always go to plan when dealing with technology. Tom provided a great service and stuck with the problem until it was fixed. He even phoned outside normal work hours to check that everything was working.
Phone repair
Historic customer feedback for IT support previously provided by Tom.
First Class Job
BrianM-2254
★★★★★
First class job and first class service, Tom went the extra mile to source the parts at the best price. I would 100% recommend Tom.
Historic customer feedback for IT support previously provided by Tom.
I would recommend this service to anyone
JodieM-221
★★★★★
I have found this service to be very helpful and supportive. Tom has always been open to support and is very knowledgeable. If there is anything he does not know immediately he will always find the solution to the problem. I really find it helpful when Tom takes over the screen and supports me remotely. Tom has a very friendly personable approach and is keen to help out where he can.
Remote support
Historic customer feedback for IT support previously provided by Tom.
Excellent Service
JaimeN-5
★★★★★
Tom is very professional and I would highly recommend using his services. Tom streamlined our internal IT systems and as a result has allowed us to increase our productivity and improve our data capture.
Unite Care
Historic customer feedback for IT support previously provided by Tom.
Highly Recommended
SallyW-515
★★★★★
Always a pleasant experience when seeking support from Tom. Tom is super quick to get hold of and very patient. A fantastic service that provides you with confidence!
Historic customer feedback for IT support previously provided by Tom.
Best IT company we have used
SarahH-150669
★★★★★
We cannot rate Tom’s IT support any higher. Tom is professional and understanding. Any task I have that needs to be completed, Tom is always there to support us. Highly recommended. Their response times are outstanding and no task is too small or too big.
Business support
Historic customer feedback for IT support previously provided by Tom.
IT Services
LinaC-21
★★★★★
Very dependable, hardworking and solution focused. Excellent quality of work.
Organisation support
Historic customer feedback for IT support previously provided by Tom.
100% recommend Tom
CherylK-62
★★★★★
Tom is brilliant. He has always been able to resolve technical issues as they have arisen. Tom will go out of his way to look into what has happened and explain in terms I can understand why it happened. If there is a cost to replace equipment, Tom will research to find the best deal for our needs and budget. Tom is our go-to person for IT. They take time to understand your business and your needs, and always have an eye on costs. I have also used Tom for my personal laptop. Nothing is too much trouble, and I was not made to feel silly with my questions. 100% recommend Tom.
Business and home support
Historic customer feedback for IT support previously provided by Tom.
Great Service
SamanthaW-539
★★★★★
Tom provided a great service to our workplace. Very quick changeover of our IT systems with very minimal disruption. He is always on hand to help us out with any enquiries as well. Highly recommended. Thank you.
Workplace IT changeover
Historic customer feedback for IT support previously provided by Tom.
Highly Recommend and Very Professional
JoeP-380
★★★★★
Could not recommend Tom enough. Tom is straight to resolve and rectify issues that are acknowledged from the start. Very professional and very polite. Knows exactly what he is doing and I was up and running in no time. Very happy and was so glad to be up and running, especially as we are a very busy company and constantly have computer issues. Tom is the person for the job and I would highly recommend him. Will be recommending my friends and family to use his expertise.
Business support
Historic customer feedback for IT support previously provided by Tom.
Highly Professional and Prompt Service
DonnaK-135
★★★★★
Tom has provided a highly professional and prompt service each time we have needed technical support. Issues are rectified consistently owing to Tom’s extensive knowledge. A clear reason for the fault or issue is always given, followed by suitable options to resolve issues. This has meant less disruption to the service. The support has been in person and virtually. Tom is highly recommended.
In-person and remote support
Historic customer feedback for IT support previously provided by Tom.

Future Scrabo Tech reviews will be added here as customers choose to share their experience.