Privacy Notice
This privacy notice explains how Scrabo Tech handles personal information when you contact us or use our services.
Who we are
Scrabo Tech is the trading name of Tom Kane, a sole trader.
Email: tom@scrabotech.co.uk
Telephone: 07768 102588
Business correspondence address:
94F Hamilton Road
Bangor
BT20 4LG
Information we collect
When you contact Scrabo Tech, we may receive information such as your name, email address, telephone number, enquiry type, the message you send us and other information you choose to provide. If you become a customer, we may also need information required to provide, administer and charge for the agreed service.
Why we use your information
We use personal information to respond to enquiries, take steps requested before providing a service, provide and administer agreed services, communicate with customers, maintain appropriate business records, and meet applicable legal obligations.
Lawful bases
The lawful basis depends on why the information is being used. This may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing legitimate business interests where those interests are not overridden by your rights and interests.
Sharing information
We do not sell your personal information. We may share information with service providers or professional advisers where this is reasonably necessary to operate the business, provide the requested service, maintain our systems, process business records, or comply with legal requirements.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business and financial records, resolving queries or disputes, and meeting legal obligations. Retention periods may therefore vary according to the type of information and purpose.
Security
Scrabo Tech takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Your data protection rights
Depending on the circumstances, data protection law may give you rights concerning your personal information, including rights to access information held about you, have inaccurate information corrected, request deletion or restriction in certain circumstances, object to certain processing, and receive certain information in a portable format. Some rights are subject to legal conditions and exemptions.
To exercise a data protection right, contact tom@scrabotech.co.uk.
Complaints
If you have concerns about how Scrabo Tech handles your personal information, please contact us first so that we can try to resolve the matter. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Website and cookies
Scrabo Tech may update this notice if the way the website or our handling of personal information changes. Any separate cookie or analytics technologies introduced to the website should be reflected in this notice and, where required, appropriate choices should be provided to visitors.
Changes to this notice
This notice may be updated from time to time. The current version will be published on this website.